Privacy Policy

Welcome to ChatbotAQ! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy describes our practices regarding the collection, use, and protection of your data when you interact with our services, including our chatbot application.

Introduction

ChatbotAQ is a cutting-edge AI-powered chatbot builder designed to enhance sales, customer support, and user engagement. We understand that privacy is a fundamental right, and we are dedicated to maintaining transparency in our data handling practices. This Privacy Policy outlines how we collect, use, and protect your personal information and describes your rights in connection with our services.

Contacting Us About Data Protection

For inquiries or concerns regarding our personal data policies, please contact:

  • Email: privacy@chatbotaq.com
  • Address: 830, Arklow Avenue, Oshawa, ON L1J7E3, Canada

Information We Collect and Use

  • Personal Information You Provide: Name, Job Title, Employer Name, Email Address, and Phone Number.
  • Automatically Collected Data: IP Address, Browser Type, Operating System, Usage Data.
  • Chat Data: Messages or inputs you share with our chatbot.
  • Third-Party Data: Information from publicly available sources like LinkedIn.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.

How We Use Your Information

  • Delivering and personalizing our services.
  • Providing customer support.
  • Communicating about updates, promotions, or new features.
  • Analyzing trends and improving our services.

Sharing Information with Third Parties

We do not sell your personal information. However, we may share your data with service providers, legal authorities, or third-party integrations. For a full list of third-party subprocessors, visit: [Insert Subprocessor URL].

Data Storage and Retention

Your data is stored on secure servers managed by ChatbotAQ and its cloud service providers. We retain your data for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

Data Protection and Security

We employ encryption, access controls, and regular audits to ensure your data is protected.

Your Rights

You have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at privacy@chatbotaq.com.

Children’s Data

Our services are not intended for individuals under the age of 13. If we discover that we have collected personal information from a child, we will delete it promptly.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for updates.

Questions or Concerns

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@chatbotaq.com
  • Address: 830, Arklow Avenue, Oshawa, ON L1J7E3, Canada